In order to preserve the integrity of our paint products, once these products leave our store, we cannot offer exchanges or refunds on any paint, paint mediums, or paint accessories.
If a paint order is damaged in shipping to you, please notify us immediately and send pictures as the shipped orders are insured. We will ship you the products to replace the damaged items.
Workshop fees are also non-refundable. We can arrange to re-schedule when you can attend a future workshop.